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The Office of the Ombudsperson confidentially assists all members of the campus community with informally managing conflict or other concerns and issues. The Ombudsperson listens, answers questions, makes referrals, explains University policies and procedures, and mediates between individuals or groups to manage conflict. Mediation and facilitation services offered by the office give all individuals the opportunity to discuss problems and cooperate in generating options for managing conflict.
The office also provides training and education in several areas including conflict resolution, constructive communication, cultural awareness, and civility.
The Ombudsperson does not have power to adjudicate, arbitrate, or investigate complaints. Individuals who have questions or concerns about classroom environment, interpersonal conflicts, appeals processes, university policies, fair treatment, communication difficulties, or need help with resolving other university concerns are encouraged to contact the office to attempt informal conflict management prior to filing formal complaints. The Office of the Ombudsperson is located at 215 One Park Place.
To schedule an appointment, call 404-413-2510 or email email@example.com. For more information, visit ombuds.gsu.edu.