MGS 4770 - Service Operations Management

3 Credit Hours

Prerequisites: MGS 4700.
Corequisites: None.
Pre/Corequisites: None.
Requirements: Must meet RCB upper division course requirements and 45 semester hours.

Description
This course focuses on the analysis of service sector per- formance and methods designed to improve service operations from a competitiveness standpoint. The topics covered are cross-functional in nature including operations, marketing, human resource management, information technology and entre- preneurship and are presented as an integrated system approach to the service organization.