MGT 4760 - Total Quality Management

3 Credit Hours
Prerequisites: Prerequisite: MGT 4700.
Requirements: Must meet RCB upper division course requirements and 45 semester hours.

Description
Requirements: Must meet RCB upper division course requirements and 45 semester hours.The course emphasizes the strategic importance of quality, the management of quality, problem-solving tools for quality assurance, and statistical process control methods. In addition, this course provides the business student with a set of skills for achieving and maintaining quality assurance and process or service control. Cases and problem solving exercises reinforce the basic concepts and principles of Quality Management.