CIS 4120 - Defining and Innovating Business Processes

3 Credit Hours
Prerequisites: CIS 2010 and CIS 3260 (with B- or better); 2.5 GPA.
Requirements: Must meet RCB upper division course requirements and 45 semester hours.

Description
CIS 4120 examines how an organization’s business processes and the services they provide can be improved, innovated and enabled by information technology. The course begins by defining business services, their associated processes and metrics, and then proceeds to how processes are discovered and modeled for purposes of improvement, innovation and IT-enablement using a standardized modeling approach (BPMN). Additional topics include business rules and object models. The course finishes with an examination of problems related to organizational implementation. As part of the course, students work on a real-world, process-related project to identify and model a business process, assess improvement and innovation potential, and to propose improvements to these processes.