GMBA 8220 - Information Technology and Global Competition II

1.5 Credit Hours
Description
This course examines how business processes and their services can be innovated, enabled by information technology. The course explores radical and evolutionary innovations, discusses organizational agility as a key process capability and relates these themes to the opportunities/challenges provided by information technology. The course finishes with an examination of problems related to organizational implementation. The course is centered on a project in which students learn to recognize organizational business processes, assess their service innovation potential, their ability to contribute to organizational agility, their information-related pathologies, and to design and implement client-centric innovations enabled by information technology. May be repeated for credit.